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Ace Hardware
Found 49 reviews / complaints
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Ace Hardware
Poor warranty work

I bought a red max weed trimmer for my business, looking at changing my lawn care fleet over to red max products. This trimmer was used approx. 5 months, and quit working so I took it back to Ace hardware store in Hayden Idaho where I bought it. The Tech Charged me for repairs, to rebuild the carb. ...

Ace Hardware
Rebate scam

Ace Hardware Company at 2200 Kensington Ct. Oak Brook, IL 60523. On Friday, July 29 i bought a Weber grill from Ace Hardware. There is a $20.00 email in discount that we submitted using the bill and upc code. The refund was the key reason i purchased this specific product. Today i received an ...

Ace Hardware
The "Unhelpful" Place

I wanted to inform someone of the poor customer service that I received at one of Ace's retail locations - Oakwood Ace Hardware (Flowery Branch GA). I came into the store at 4:20 PM Sunday May 1st with a chainsaw that had been serviced and sharpened many times at this same location. When I entered ...

Ace Hardware
Terrible Customer Service

I wanted to inform someone of the poor customer service that I received at one of your retail locations - Oakwood Ace Hardware (Flowery Branch GA). I came into the store at 4:20 PM today with a chainsaw that had been serviced and sharpened many times at this same location. When I entered the store ...


Ace Hardware
Poor Delivery service

Today Dec. 12, I ordered 30 bags of red mulch to be delivered to my home in Lehigh Acres, FL. I asked when the mulch would be delivered and they could not give me an answer except "maybe in a week?" My gardner is ready to put the mulch down and I have to wait a week for their delivery ...