I requested (2) 7x20 tarp surfaces for my cover and (2) 18 Foot Maximum stops. What I obtained was (4) 7x20 tarp surfaces WITH NO Maximum stops. I've e mailed the organization without any reaction. I've named the organization atleast five times, aswell. Often, the individual about the different ...
Couldn't get call-backs, requested for images of items obviously miss labled products, delivered items back for alternative never got items back, when requested for credit back was informed 20% restock charge on items they delivered that where wroung. Not orded incorrect mis-labled for thier ...
Ace Cover doesn't provide the things they promote on the site. I buy a canopy and address. The cover feet and fixtures didn't fit together correctly. I'd to change the stops of the tube to slip simply to slip in to the fixtures. The website quite specially describes grommets every 18" in ...
AceCanopy of Palmdale California delivered us an item that was difficult to put together due to lost components. Expert subsequently dismissed repeated emails for their yahoo.com consideration, and recurring voice emails (no individual actually responded the telephone). Lastly, whenever we stuffed ...
I am glad I checked complaint before waiting too long. I got suspicious pretty quickly after the poor customer service for a major purchase like this. Last week I ordered a canopy worth around $1,000 plus sidewalls/accessories. The salesperson assured me that the items were in stock & the order ...
I purchased the Cabana Canopy June over the Internet charging it to my credit card. The canopy arrived 06/25/08. Immediately we assembled the canopy. The second day we noticed small areas which appeared deteriation and the material stitching coming apart. I called the company and was transferred to ...