I am glad I checked complaint before waiting too long. I got suspicious pretty quickly after the poor customer service for a major purchase like this. Last week I ordered a canopy worth around $1,000 plus sidewalls/accessories. The salesperson assured me that the items were in stock & the order ...
I purchased the Cabana Canopy June over the Internet charging it to my credit card. The canopy arrived 06/25/08. Immediately we assembled the canopy. The second day we noticed small areas which appeared deteriation and the material stitching coming apart. I called the company and was transferred to ...
Bought a Tent from Ace Canopy on 9/24/08 over the internet. After placing the order over the internet, I called the next day as a follow up. Was told my tent would be shipped with 24 hours. My Credit card was charged the same day the purchase. I requested a tracking number wand was told I would ...
I recently purchase a shade tent from ace canopy $140. I can seem to contact them. They don't return emails. It has been over a month and a half since I ordered my product and the postage was supposed to be 20 days. I ordered it from the US. I live in Australia. Can someone please help? Kind ...