I have just received a call to say the Luton Van I required with tail lift is no available. I explained that it has taken them a week to tell me this and I have 2 days to sort out alternative, to be told "read the email, it is an acknowledgement not a confirmation" Funny how they called ...
What a terrible company, staffed by rude people who don't care. Every aspect of my booking was messed up. The delivery was late and then two vans arrived instead of one. I was then charged three times for the van hire and nearly three weeks later am still waiting for a refund. Not once have I ...
When I hired a van from you I was charged £250 deposit. I had no idea this money had gone out of my account until I checked my bank statement. I was told this was on your T&C’s and so it might be but I still expect to be told on the confirmation email of this charge. This should be more visible ...
Ordered a van, firstly price was greater than quoted. Van did not arrive on day. Emailed 3 times, no response. Called 5 times, always promised a refund, a month later still no money. Staff are getting very rude. They promise to call back, but each time they do not. Every time I ask for a manager, ...
I hired a van from A1 on Friday 13th May - Saturady 14th May as it offered a drop off and pick up service. From the first dealings with customer services i i had made a mistake using them. First of all the van i had hired for drop off at 7pm they wanted to deliver at 10am in the morning, i expained ...
Don't bother using this company. I'm still waiting for a refund 2 months after it was promised. Difficult to get hold of, and apparently in a state of chaos. ...