After having there microchips implanted in my cat for 4 years 24Petwatch stated that if I wanted them to keep my cats information in their database I would have to start paying a $17.95 annual fee for each cat. Also information on one of my pets they had incorrect for the first two years that I had ...
We adopted a dog from Paws and were given 30 days free insurance from 24 PetWatch. We activated this and gave our debit card # for days 46-60 of insurance. First 45 days would now be free. Additionally, 24 hour protection for lost pet cost. The total withdrawn from our account was $31.44. Our new ...
So I have been insured with this company now for over 5 yrs and I have paid on time and Roscoe my dog has only suffered from allergies which was considered a "pre-exsisting" condition which fine, I get it... Now my dog gets these tumors all over and needs surgery to pretty much save his ...
Had my dog at vet for annuals... Scanned for chip to get into their system (knew she had one) - have the paperwork from 24 Hour Pet Watch! 1st scanner came up with nothing! 2nd scanner came up with a number. Only a number. What good is a number if it doesn't lead to anywhere??? I immediately had ...
This company is horrible. I have called them asking them to mail my dogs ID tag 4 times since Aril (it is now September). The service only lasts for a year and I have not even received my ID tag yet. I have given them three different addresses to mail it to and they still claim they have mailed it ...
Normal phone wait for me has been 25 minutes or longer! I usually put the phone on speaker mode so I don't have to waste time! Today the wait was 30 minutes. The rep said they are hiring new people (?) Ha! And, the best time to call is AFTER 7 PM!!! What about the rest of the day? Calling the BBB ...