I joined hoping that my daughter would start exercising, paid for personal training for her, plus first and last-month, etc. It was months before the trainer responded to her requests for the sessions we had paid for, and when he did get around to it, the effort was half-hearted, his attitude, both ...
When canceling my membership last month, I specifically asked the girl at the counter if I would be charged again. She said... Nope, no more charges will be posted to your bank account. I asked her again. You are sure I wont be charged? She said, no you already paid your last months fees. So I went ...
Recently I wrote a letter expressing how pleased I was with my personal trainer. Within days after I wrote a letter about his exceptional customer service, he was terminated from 24Hour Fitness. I have attempted multiple contacts with management to resolve my displeasure with this situation, and ...
The managmnet team in addition to corp office do not take some time to actually consider problem that happen with the team. You then have a membership manaegr that not like black people. ...
I signed up a contract with 24 hour fitness a month after my other 2 friends 3 years ago. They both got a very good deal with cheaper monthly dues and a "way cheaper" renewal rate than what I got. This month, they both renewed their contract with perferred rate, I called the customer ...
I joined 24 hour fitness last year thinking the name 24 hour fitness was indicative of the time line you could use the gym. Each time I arrived to utilize my 24 hour fitness membership the doors were locked. When I went in to cancel my membership July 2 I was told my their manager that I could ...