1800mattress.com
Warranty Lies
Still waiting to return my mattress forn an exchange as promised. ...
Still waiting to return my mattress forn an exchange as promised. ...
Your saleperson told me I had 30 days in which to return the mattress. My wife can't stand to sleep on it and when I called after 29 days, you refused to exchange it, claiming I had to have called within 21 days. You need to train your staff to provide accurate information. I was offered $600 ...
I contacted the sales staff at 1800mattress.com for information on a Simmons Phenom mattress. I was hesitant to buy it online, even after trying the mattress in a local store, because my wife has severe back and neck issues. The salesperson assured me I had 30 days to exchange the mattress if my ...
Horrible experience!!! I ordered to recieve order in 2 days after 4 hour window I excepted partial order I don't reccommend at all. The box spring was promised next day then 2 calls later after delivery persons left they informed me I couldn't recieve it for over a week then when I followed with ...
Please refer to my review & my complaint to the BBB for full story. ...
1800mattress is a dishonest company that is horrible to work with. Their products are sub-par and despite their posted policy of a 'comfort exchange' if you are unsatisfied, most purchases are final and cannot be returned OR exchanged. When my mattress was delivered, it was poor quality and not ...