Low quality product requiring many upsells to get a usable backup solution. This obviously costs much more than the competition. They also have no encryption of your files on their server. This means they can easily view your files. After requesting a refund they said they will process it. 10 days ...
I subscribed to a payed account with an extra speed add-on. On their website they advertise a guaranteed anytime cancelation policy. Since the service was not working well enough for me I decided to cancel after a few days of use. So far the have gave me back only a third of what I payed. ...
After deleting the software and asking for a refund, this is what they said to me: Please note that you agreed to our terms and conditions upon sign up that stated the details of our early termination fee of 14.95: 6. JC License to You; Renewals, Modifications, Limits (e) Early Termination Fee We ...
In short, Justcloud.com accepted my payment for their online backup service with certain parameters, but has removed or restricted features which were offered as part of the sale. After removing the feature, they offer an "upgrade" to restore it. Examples are: 1. Ability to automatically ...
They continue to charge my Paypal account even after I cancelled and they aknowledged my cancellation. I have complained to Paypal. This is a FRAUD! The service was supposed to be a trial and they roped me into a monthly subscription that I didn't know was automatic. ...
Just Cloud has has kept debiting my credit card despite the fact that I asked them to cancel my account and they acknowledged that they had received my cancellation request. Suggest you avoid this company. ...