I ordered a Latitude XT tablet online. After calling to confirm shipping details, I was routed to the Verification Department. There I was told that they could not verify my account therefore could not use it as a means of paying. My order was then canceled and I was told there was nothing I could ...
I bought a washer and dryer set from Conn's in December. I have no problems per se with the appliances, or with installation. I do however have a problem with the phone harrassment that has occured over the course of the last 24 hours on my phone from Conn's. You see, I bought my washer and dryer ...
I purchased a brand new Dell 1700 Vostro Laptop which was delivered the first week of April. I had issues right out of the box. After a few calls to Dell and also going through reformating the harddrive Dell decided to send me a "New" Harddrive. When I received a "Refurbished" ...
I purchased a Dell Inspiron 600 August 05. Yes, as you see it have not even been three years. I purchased the extended warranty w / in home tech support thinking I was protecting my investment but that it was not. On several occasions during the first year of ownership the system started freezing ...
I sent my computer in on Monday to have a few hardware issues taken care of (I have the replacement warranty). On Tuesday they sent me someone else's computer and they don't seem to care (I do). I tried explaining this over the phone and that I just wanted MY computer back and after two hours of ...
I've been a computer technician and trainer for over 20 years. I've consulted 100s of individuals and small businesses in the Dallas/Ft. Worth area for as long. A majority of my consulting centers around purchasing computers for both home and businesses. I used to build computers until the profit ...