We became customers of Sprint PCS nearly 4 yrs ago and held strong thru the Nextel merger. We stayed mainly b/c we wanted to use the walkie talkie feature eventually for the business we planned to start and thought that we would do well to use Nextel. Initially the coverage and customer service was ...
Aug 27 I was laid off from my job. SO to reduce expenses I called Sprint PCS (whom I'd had since 2000). I wasn't under any contract. I informed the rep I wanted to canel the account & work payment arrangements (I had not paid the current bill) since I'd just been laid off. The rep refused to ...
First I want to say as a consumer I have never been treated the way the Nextel customer reps & Supervisors have been allowed to treat me. If I didnt have a contract I would cancel this account in a heartbeat. Dont know where they get their training but they need to fire all of them and start ...
On June 16th I contacted Sprint PCS to see what they had to offer me in order to keep me as a consumer as my contract was up for renewal in a few weeks. I spoke to a customer service rep that made me an offer I couldn't refuse. The offer that I accepted is as follows: 1) $150.00 discount per new ...
Have been with Nextel for many years... About 6 mos ago service went to... in a handbasket. Contantly going to NO SERVICE and having to wait several minutes for service to reconnect. I never had this problem prior to merger with Sprint. Customer service is poor and they will not let me out of the ...
I wanted Veterinarian advice for my dogs health and saw the website PetsUnlimited.com. After viewing it, I had to purchase one month on my credit card to access what the site advertised as extensive vet support. Pets Unlimited still had the same measly information that was on the teaser site to ...