I received another call from the Billing Department of Infocom today. I told her that I would not pay the bill for something we did not order. I told her she could have her product back sealed, and then I referred her to the Business Manager. I will not use tax payer school district money to pay ...
A small business has also been a victim of InfoCom USA. I tried to come to an agreement to return the shipment unopened for a full refund and I was told no. The only part of the taping that they do have is the follow-up call from Quality Assurance, but in reference to the initial sales call this ...
First I got a call asking where their payment was, I had no idea who Infocom was and never received a bill. They faxed me a copy of the bill saying we owed them about $300 for a 2 year listing, we never received the product. I called to say we're not paying for something we never received. They ...
Currently, I am in the process of dealing with their harassing calls from "Casey" in accounts receivable. Our problem with them started when someone called and wanted to confirm a "renewal" of our listing with them. The guy who called mumbled when he said the name of their ...
I ashamedly worked for this company for around 3 years.in that time I watch the company become more and more of a fraud. It got to the point where the bosses would flat out tell you to lie to a customer to get the sale or the money for the "so-called" sale. This is a small company with ...
I received a phone call asking for an individual who has not been with our company for three years and had a married name the last year she was employed. I told them I would need to check in other departments to see if this directory had been ordered. They have a recorded conversation with me ...