This is a follow up to my earlier complaint: I figured if I tried calling Sales at TigerDirect instead of Customer (dis) Service I might have more luck and avoid 20 minute hold times and being disconnected, as had happened 3 times. This worked on the first try - I managed to speak with a senior ...
My niece and her husband suffer the death of their 10 year-old son last summer to a rare, long term illness. I book a cruise for their family, my mother, daughter, husband and myself to offer a celebration and a rebirth of new times in our family We arrive at the cruise terminal and my niece is ...
On Feb. 14 I bought a replacement phone to reactivate and since that time I have spent over 3 weeks and countless hours on the phone with 13 tech reps, 2 supervisors, and 1 person from the complaint dept. I have been assigned 7 different case numbers (they assign case numbers when there is a ...
I bought a sony laptop last year from them. First of all, it took them forever to get it to me with no apology whatsoever for late delivery and the order is incomplete because I don't get a certificate for the 2 year warranty I also paid for. Then when I get the laptop, found out I can't make ...
Bought a 19" Fujiplus from Global with a $90 rebate in September. Did everything correct. When I call they seemed more interested in finding a technicality that they can refuse the rebate on. I've had three different customer service reps promise to handle this for me. They never call or email ...
Looks like I'm joining quite a crowd, and I sincerely hope a class action suit against Tigerdirect and onrebate is possible, as I will be pleased to join. I was lured into Tiger Direct's "amazing" deal of a Seagate 250 Hard Drive and Ultra FW enclosure for only $89., after rebates. Trying ...