They misrepresented themselves as Apple Support. I googled Apple Care support and their number came up on top - I assumed it was the Apple Support number. I started the conversation by explaining that I have Apple Care Support plan, the representative said that he could see my account and that I ...
Anyone with an iPhone knows that when you google a company, the number that comes up at the top is (most of the time) the phone number you're looking for. Therefore, when my brand new iPad 4 crashed this weekend and I googled "Apple Tech Support, " I was so frustrated with the iPad that I ...
Sounds like I had the same problem with this company as a lot of people. I called to get help with my HP laptop computer b/c it was hacked. They told me it was $99 for the service, I said ok. What they didn't tell me was that they were charging me the $99 for 3 months for some 2 year service. When ...
I have a brand new iPhone. I called what I thought was Apple Support - I even stated I was trying to reach Apple Canada technical support and was told it was a central tech support number in the US. I kept referring to my free 90 day tech support as I just got the iPhone yesterday, and they said my ...
I had a motherboard lock up on me after updating the bios. I called mytechhelp cause they were on the asus website, so I thought they were techs for asus. I explained the problem, the rep assured me he could help, I just had to pay 99.99. After being transferred to a tech, the tech told me he cant ...
They misrepresented themselves as Apple tech support. They charged my credit card $249.99 for a year of unlimited support and then transferred me to a tech overseas. After 53 minutes on the phone they could not resolve a simple issue. I asked to be transferred and the tech would not transfer me ...