Verizon Wireless
Agreed Bill Reduction Not Honored After Upgrading Plan and Phones
I received a bill for my wireless account I have had for 5 years. The amount was 271.23, I called Verizon and they explained I went over my minutes and did not have free Verizon to Verizon on my plan. Albert the rep. in Texas offer to reduce the amount if I changed plans at an additional 10.00 a ...