I canceled my Vonage phone account 08/07 and Vonage continued to billing my card for an additional year. I called Vonage who told me the maximum they would refund is $30.59 of a more than $367.08 over charge. I called the billing office who informed me that they can not credit my account by phone ...
Vonage seemed like a good deal. I called and signed up. I made sure to ask if the service was through a phone line, or the internet. The woman who signed me up spoke broken English and I could hardly understand her, but I spoke to her for over an hour and was confident that the service was through ...
The first month free was just their way of putting you on their billing system while they ship their overpriced equipment to you. They bill you if you have the service setup or not. The router they sent needed it's own dedicated broadband port, and some phones would never hangup meaning each call ...