Total Protect Home Service Plan
Heater Coil Replacement Refused as Pre-Existing Condition
I requested my policy from them Nov 2. For starters they took 2 months to even respond to my request. My policy became effective January 20. Well I had a problem and they today on Feb 1 refused to replace the heater coil. Stating a pre-existing condition. Well, how was I suppose to know that! We ...