The representatives that I talk to on the phone inform me that they can not tell me when my last payment was received. They can not tell me the date of my last purchase. All they can tell me is that I owe them $650.00. This is crap. My balance for the past year has been $650.00 and I have paid on ...
Household mortgage sent us a notice of foreclosure my wife and I were suprised we had never missed a payment. They said that we were on an adjustable rate mortgage and had not been sending in the full amount for over a year. We were aware that we were on a adjustable mortgage but never recieved ...
Iincompenetent call ceneter staff. Get a different answer from each person you talk to. Takes 5 minutes to get your records pulled up. Taking over 6 months to correct an accounting error. No one seems to take responsibility for making it right. Agreed to reverse late fees caused by their mistakes ...
We are just like everyone else who has complained about this nightmare mortgage company. Our loan was sold to HSBC a couple of years ago. Things were fine up until last year when we refinanced to pay off some bills and set up an escrow. We were set up on EZ PAY PLUS because it would " help us ...
HSBC is a parent company of Household International. In October Household International, agreed to pay as much as $484 million to settle lawsuits filed against them for cheating their customers by overcharging them for home equity and other loans. Because the monthly payments were higher than ...
Simply unbelievable! I have been paying my Bank of America VISA via Bank of America's BILL PAY for over two years! Because I am single, disabled and live alone and frequently find myself in and out of the hospital, I need to have all my bills set up on an autopay system. I am incredibly diligent in ...