On Thursday July 9, shortly after 4pm, Reach Broadband Internet services to the Mason, Texas area ceased. Thirty minutes later by telephone, a Reach representative stated they were aware of the problem and that technicians were responding. The next day, a Reach representative said they were waiting ...
Rapid communications became Reach Broadband but they seem to be the same. Can not go 3 months without a problem! Bad picture and sound, poor qaulity picture. Have to call in about problems very often. Sometimes 4 0r 5 times a month, or more... Hard to get ahold of them. Long wait times are given ...
First off I live in an area where it is mostly Satellite customers. We live in an apartment building and 2 times already a Rapid Communications Tech has cut our satellite lines due to complete laziness and stupidity. Every time we had to call our satellite company for this, we got charged $100 for ...
Rapid Cable sent notification of a price increase effective Dec 1st. This price increase represented a 55 percent increase (from $80 to $125). I did not accept this increase and called on Oct 30th to have my service disconnected. The scheduled date was November 16th. I had to make arrangements to ...
Rapid Cable does not care about provoding quality TV cable service. They provide the same service as you would get in the mountains with a tv antenna... All snow, or no sound, or usually both. Go with a satelitte service... For maybe $20 more you will have TV you enjoy. This has gone on since Rapid ...
A few days after I mailed in my bill I decided to go with Dish Newwork because their service was so poor and they charged too much anyway. So I called to be disconnected and mentioned a refund would be due me. They said it would take 4-6 wks. This was April 12 and now it is July 23 and still no ...