My service was interrupted on 3/3 and I was told to take a payment to a supposed authorized AT that this was a problem that would automatically be fixed by the system. Being that I work for a telecommunications company myself, I realized that there should be some information that I can refer to ...
I purchased 2 cell phones with a two year contract. After about 1 1/2 years I needed to replace one of the phones. After receiving a new GSM phone and national package the phone did not work in my house (poor GSM coverage). After numerous calls to Customer Care I had to eventually return the phone ...
I am writing to let you know that I am dissatisfied with your service for the following reasons: Unrealistic claims about your coverage-your maps should better match your service. . Too much waiting time before I get to talk to a customer service personnel. . Rude replies from the representatives. ...
Last April I signed on as a new user with the promise of a new phone. They offered a cheap Nokia that I was not interested in using stating I had a startac with previous cell provider which I enjoyed using and wanted something similiar. The sales person stated to me that after I received and used ...
I origionally started service with ATT Wireless when I lived in Texas approximately 6 years ago. My husbands work transferred him to Missouri and we transferred our service because we loved our phones and never had any problems. We lived in the area for approximately 6 months when all the sudden ...
My wife purchased an AT&T wireless plan about a year ago. Since both of us also had company phones and were allowed to use them for personal use the AT&T phone sat idle. When I was laid off I decided to use the AT&T phone in my job search. Much to my dismay I found that the AT&T ...