Sears
Local and national customer service ignorance, broken system, lies, broken promises
I ordered a major appliance at Sears in Charlottesville on 12/22. Iwas assured delivery could be as early as the 24th but we agreed to wait untilMonday. I received two automated calls telling me the appliance and its specialplug would in fact be delivered on the 27th, the last call on Sunday night. ...