We paid the premium on the AHS "home shield" insurance for 3 years. When our water heater broke (flooding the basement), they refused to pay for a replacement. First they couldn't find a service company to come to the house and they gave us permission to find our own company. The company ...
I have called AHS on two separate repair issues and the companies they hired to do the work were unresponsive. After the companies made the first visit to look into the problem and collect the $45.00 fee I need to make all follow up calls to insure that they would return. The dishwasher was first ...
I want to tell everybody about my experience with AHS between January 27 to January 31 and to find the best way to clarify my current situation. On January 27 in the morning my wife called me to my Job to inform me about Heating problems at home, she had call a Repairing company xxx for evaluation ...
In June we had 2 complete 4 ton Trane electric A/C and Heat systems installed in our home by a licensed A/C contractor that has been in business for over 25 years. After over 9 months of operations a ratteling noise started in the blower section of the air handler. In March I called AHS for service ...
We purchased a house at the end of last year, and our sellers bought us an AHS (American Home Shield) warranty. About a week ago, we noticed that our fridge wasn't working, so we called to get it fixed. They sent someone who replaced the relay in the back of the fridge with a new switch. This ...
It has been short of a fiasco to get anything done with these people. I spent a whole week on the phone to all 4 of their Service Centers (CA, IA, TN, TX). With some of the worst Customer Service Reps, I have ever had to deal with.By occupation I am a Customer Service Rep. If I ever treated any of ...