DirecTV Puerto Rico
Told 30-Day No-Penalty Cancellation, Then Charged $150 Penalty
On three occasions we went to the Plaza Las Americas DirectTV store and were told (two different people were told) that it was a no-risk trial. We were advised that the customer had 30 days to cancel without any penalty. Installation occurred on 2 OCT. We contacted DirectTV to cancel on 19 OCT and ...