During the process of ATT changing to Cingular Wireless I overpaid my account by $176.10. I contacted Cingular a number of times to determine how I could receive a refund. I was eventually issued a refund reference number and was told I would be issued a check by 16 September. On 17 September I ...
I have been an AT&T customer since 1999. I have NEVER had a problem ever untill this merger! I have had nothing but problems with Cingular! It all started in FEB of this year when I wanted to add my parents to my service. (My dad has an AT&T phone & service too) We wanted to use his ...
Cingular Wireless is hiding charges on their bill. I received a statement with a late payment charge. I was going to let it go but after looking over the bill, realized there was no due date printed anywhere on the bill. All the bill says is, "Due upon receipt". That's when my red flags ...
AT&T was offering a $120 mail in rebate for purchasing a phone and switching over to give them your business. I called to check on the status of my rebate and was told that I would only be receiving $70. After wasting hours on the phone with customer "care" the rebate center, I ...
I purchased my telephone in September. I was traveling to Europe and needed a reliable way to keep in touch with my office. I was told the phone I purchased would work anywhere in Europe. I was also told if I had a problem, I only needed to call the 800 service number for help. My telephone never ...
I signed up for FREE Trial Offer with AT&T Wireless over the phone. Two different representatives told me that I would receive a FREE trial for 30 days with two cellular phones. I would be charged nothing for the first 30 days and could cancel free of charge within 30 days. When I cancelled 21 ...