Home Warranty Of America
No heat at midnight; told it must be 20 degrees
I came home at midnight on Monday morning, 12/18, and saw that my house was freezing at 49 degrees. I called HWA immediately and requested service, since I paid them $470 on 8/21 for the 5-star gold coverage for one year. The answering service said that it must be 20 degrees or colder outside ...