These guys built a bag that was defective and still sold it as a working surfboard bag. The kicker is that instead of owning up they just refuse to answer emails or respond to calls. Heard they are changing the product and manufacturer but at least be honest. Hopefully once the new bags are out, ...
Purchased a travel bag for 1 surfboards. I also used the bag twice, and the bottom protective air chamber failed. Now i have a huge bulge running the length of the bottom panel. The manufacturer provides a 5 year workmanship, and 1 year materials warranty. The customer support will NOT respond to ...
Purchased a travel bag for 2 surfboards in March. I used the bag twice, and the protective air chamber failed. The manufacturer provides a 5 year workmanship, and 1 year materials warranty. The customer support will NOT respond to any of the numerous emails and phone messages I have left. I suspect ...
I purchased a Soma airbag, which is designed to transport a surfboard in an airliner cargo bay, safely. Upon arrival in Costa Rica the airbag sustained a tear in it resulting in deflation and damage to my surfboard. Soma supplies a patch kit, so I repaired it and tested the repair, it was fine. On ...
I wanted to add my complaint to the list about this deceptive practice. It was in no way made clear I would be charged for the discount being offered in this fashion or I would never have signed up to accept the program. I think it should be noted that this company is part of NORM THOMPSON, another ...
I'm filing my report to confirm that everything that the customers of Systems & Services Technologies SST aka (UAC) Union Acceptance Corporation are indeed victims of fruad and being taken advantage in a very bad way. My mom elderly mother was also taken an advantage of this company pertaining ...