I went online to fill out a request for services because I lost my cell phone. I was told by email that my loss was considered an unexplained loss and they don't cover that on their insurance. I contacted my cell phone carrier and they told me that now I have to purchase a new phone for $300.00 in ...
NCOA states on their website "Customers are secure in the knowledge that they are protected in case of theft, accidental loss or damage to their cell phone." This is not true. On March 13th I lost my phone while while watching a parade with my son. The phone must have slipped out of its ...
My phone was stolen and I filed a claim with NCOA as they promised to replace stolen phone with their flier I received when I ordered my phone. To my surprise, they responded that i was negligent and denied my claim. I wonder when someone intentional stole something, how the victim should be more ...
I reported my phone loss. The company denied it without ever asking me for any information. Then cancelled my coverage. What's next? May be someone can sell empty box of frozen diner or virtual banking. ...
To all who read this: DO NOT take out insurance for protection for cellphone damage with this company! I filed a claim for accidental damage, which they claim thats what the coverage is for, but instead of coverage all I got was an imediate denial for coverage, no questions asked. Then they ...
This company carefully chooses its words to deny claims. Every claim is considered "negligence" even if it is actually lost or stolen, which are things that are suppose to be covered. They later claimed that neither loss or stolen phones is the purpose for their insurance. The company ...