I have been a customer of Worldcom for about 8 months. At first I had issues with them about my billing-I too was being charged like $70 a month, they said I had free long distance but only long distance I paid for local calls... So once I got my account to a normal rate things were fine... For ...
The story started when I received a pre approved offer that was giving 120 minutes of wireless service during peak and 1000 off-peak, plus 200 anytime additional minutes every month, free phone. I thought it was good deal, however now I know I was wrong big time. First problem is I was never able ...
I received an offer from them over the Internet. It sounded great and I sent a Motorala phone. The first phone stopped working with in a week. I called the customer service line and had a really hard time getting anyone to answer. After I got through, I was sent to several departments until I ...
My story is the same BAD CUSTOMER SERVICE! Bad, bad, bad! Where to begin, it's all the same... -Inconsistance billing cycles, "we're 3 months behind so now we are going to bill you every 3 weeks to check US up." Thanks, I really appreciate that. The service provider screws up and I pay ...
I decided to get sign with MCI in oct. Of 2000. I got the lowest plan of 29.99 and would change to a higher plan if I went over my minutes on my first bill. Well Nov. Passed and I still did not receive a bill. I called MCI and they told me that I had a zero balance showing in their computer because ...
After reading all the other Reports, What can possibly be said, that hasn't already? I've been a customer for 4 yrs. Long Story short I lost my phone, It tooka week to finally get it reported contacted a rep about Insurance, Informed me yes That I was entitled to another because I had insurance. ...