I had been going through a loan modification for 8 months, was told everything was fine. I did everything I was requested to do and sent in all the paperwork needed. (more than 50 times) Throughout the entire process it appeared it was being delayed everytime due to lack of paperwork or something ...
CitiMortgage starts Rob-O calling me for my mortgage payment on the 1st of the month (due date). I am prompted to "identify" myself using the keypad and then I am give a choice to provide the day I sent in my payment and the amount of the payment. I am then told by the Rob-O voice that my ...
PLEASE STOP CALLING ME when your payment isn't received on the 1st of the month!!! You guys call me on the 2nd and it's very IRRITATING! I have never been late in 6 years and you insist on blowing up my phone on the 2nd! My payment is due on the 15th. Please stop the calls!! ...