In my May phone bill I noticed 2 calls to wallis and futuna islands that totaled $241.26. At that time we had dial-up internet service and only one phone line. These calls, accordingy to at&t were made while connected to the internet. I reported to at&t that these calls were not mine and i ...
I used my telephone service through Shur-Tel for four years (1999). I had a monthly payment $68.00 with all services except long distance. I moved into a senior building which Shur-Tel transferred my phone in February. I waited 2 weeks without a phone & went back to Shur-Tel & I was on the ...
I signed up with SBC on June 01. I have 2 active lines in my apartment and I wanted both lines activated. After many frustrating attemps with SBC they finally got my main line working on 6/26/03. For the second line I had to fight with the terrible company for 5 months! The secondary line had a ...
When my husband and I recently went to Mexico for vacation, we used our "SBC/Ameritech/Sprint" calling card to call home and check on our son. This card was sent to us by SBC to supposedly "Get connected with one number" and allow us to make calls (local and long distance) while ...
In mid January I had called to cancel my autopayment because this would be my last bill from Ameritech and I wanted to avoid having problems. The customer service representative assured me it would be cancelled. When I received my next bill I noticed the bill was still going to be taken out of my ...
I had been a customer of Ameritech for over 30 years. Due to a personal situation, I requested my home service be shut off. When I requested the service be turned back on, customer service took my order and suggested I should change the type of service I had been using. Previously I had 2 lines ...