A gift card was purchsed for a chil's Nook eReader. When the child tried to redeam it they were denied because it requires the registration of a credit card before using the gift card. Had we know this we would not have gotten the nook or the gift card. ...
Dissatisfied with customer service and company policy! Company will not refund an unused NOOK gift card of $25 since we no longer have any credit card (all cards have been paid off and destroyed). At the time of purchase, about two years ago, the store clerk informed us we do not need a credit ...
Got a $25 gift card for Christmas, and tried to redeem it online by buying a $15 Nook e-book. Turns out B&N won't let you use part of your gift card without also giving them your credit card "for their files." You might think that a company that is facing bankruptcy might not maintain ...
Barnes & Noble circulated a pre-Black Friday sales circular via e-mail advertising 50% off ANY (italicized in B&N's ad) educational toy or game, in stores or online, on November 25th. When I attempted to purchase the item I wanted from B&N on the 25th, they refused to honor the 50% ...
Lost all books that i had purchased. Call customer support and was treated like a idiot. Customer service needs to be a lot better. ...
Ordered college books to be delivered in 2-6 business days. Ordered first thing 25 Aug. Per cust. Serv. Rep., sent out DHL on 26 Aug. Still no books on 3 Sept. Used tracking # to follow trail. Per tracking computer, books dropped off on 30 Aug @ 11:00am in KY. Called USPS to find out why books are ...