I am a busy working professional and generaly believe that most company abide by a code of ethics. I don't make a habit of auditing my telephone bill if it comes in at a standard amount. I happened to register my phone bill on line and looked at a itemization of charges on my bill and discovered ...
I have had a shared mobile plan with ATT for over 6 years. I have several phones for business workers. On more than one occasion I have reported phone theft and to avoid charges for unauthorized use. Each time, with a new billing cycle, I have discovered uses on those reported phones and each time ...
Received bill from local carrier (QWEST), that included $156.89 long distance service charges from ATT. No long distance calls were ever made from my phone but I got the usual "Nothing we can do, calls show direct dialed". Too bad so sad. Went through two loser reps, Ryan and Karen, Karen ...