When I started with USAA i paid about $850 a year for mortgage insurance (I'm not sure if that is good or bad) but today, barely 4 years later, I'm paying $1,368.75 and I just recently got noticed that my insurance is being hiked another 800 or so dollars! Coverage Type Coverage LimitDwelling ...
I am utterly disgusted with USAA Mortgage Services. When I call for a status on my VA refinance, my processor barely can form a sentence in English and is also very rude. She will never return a call either. On 1 loan, this is my 4th processor assigned! None of them could speak very good english ...
After 25 years of being a loyal customer, USAA flubs their accounting/billing and strings us along assuring us everything is fine and we will have coverage so long as we do x, y, z. We do x, y, z, and continue to get hints that we may not have auto coverage. We continue to contact them, assured ...
We have been members in USAA and insured with them for over 14 years. A tornado 'totalled' our 2003 33' 5th wheel RV on May 10. The RV was 'fully' insured with USAA and we carried a $500.00 comprehensive deductible. The policy clearly states USAA's definition of 'Actual cash value' for a total loss ...
The most rediculus excuse for customer service ever received from any company. My automobile was "considered" totaled by their people. After 3 weeks, I was offered a settlement which was less than one-third of my vehicle's value. Multiple v-messages have been left, no return phone calls. ...
We experienced a leaky roof which in turn caused a mold infestation. We were told that it was not covered in our policy. After extensive clean-up, lost wages due to mold-related ilness and moving to a new house, and throwing away $5,000 worth of items, we reviewed our policy and descovered that ...