Same story as the other complaints, but I did receive a direct customer service number, where I was able to cancel my purchase. It is 877-560-3260. The customer service representative claims they reimbursed my bank account, but it will take 72 hours to take effect. I will monitor it to ensure this ...
I was charged 19.99 the service was not completed when I called to ask for a status they told me it was not them. However I can pull the transaction up on their website. ...
Very miss leading. It comes up as the number one search on google when you search change of address and even claims to be USPS in the Google search. I didn't think twice and entered my information thinking it was the official site. Also tried calling their "24/7" phone support to complain ...
READ THE FINE PRINT Similar story to others. Thought I was on the official post office website, then I found out I was changed 19.99 instead of 1.00. No hope of getting it back. It's my fault and a dumb mistake, but a $20 mistake? Yeah, right. ...
I submitted a change of address through this company on June 18 to take effect June 28. To date (July 18) I have received no forwarded mail. I spoke to a customer representative today who promised to refund the $19.95 charged to my credit card, although I have not yet checked to confirm that. ...
The post office recommended I change my address on line so I searched and got change address.com. When I wasn't receiving forwarded mail after a month, I called the post office and they said they had no record of the request. The next week I received my credit card statement and saw a charge for ...