Verizon Wireless
Charged $449.99 for Unreturned Equipment Never Told to Return
I went to the Verizon store in Costa Mesa, CA because my phone was not working properly. They agreed to send a replacement (phone, not battery) by mail. I received it, and recycled the old phone. When I received my bill, Verizon had charged me $449.99 for unreturned equipment. No one told me I had ...