Following is a copy of the letter I sent to Verizon. So far no reply except more bills. Friday, April 08 Verizon Wireless 777 Big Timber Rd Elgin Il 60123 Att: Evelyn Dear Evelyn, Thanks for your recent correspondence regarding the charges in dispute. As you know your firm and I have add numerous ...
Like many Americans on a fixed income, we have trouble keeping on top of our bills. After being text messaged of an impending service cut-off, I called customer service to make payment arrangements on the arrears and balance due. On Monday I told them I could pay the arrears on Friday. They said ...
Earlier this evening I received a call from a Collections' Agency, something I have never in my life had the pleasure of receiving before. I have a mostly flawless credit report and have paid Verizon hundreds, likely in the thousands of dollars of billing each month for my wireless service that I ...
I canceled service with Verizon Wireless in January to be effective February 13th. When I spoke to the customer service representative, she said it would be about 4 to 6 weeks to receive a refund on the deposit I had paid to start my contract. They owe me $235.19. I called again around the 15th of ...
Not sure why Verizon is still billing me long after my cell phones were shut off. But every month they send a bill it gets larger and my cell phones are not active. ...
The letter I recently wrote explains the entire sordid situation: This letter is the final attempt to get some finality to my Verizon Wireless account situation. I am writing this after countless unsuccessful attempts to explain and resolve the situation with your customer service representatives. ...