I submitted a complaint about the amount of water Aqua Texas says we use. After talking with neighbors who have the same concerns, we were told that they, like us, call to complain and it appears that Aqua Texas penalizes customers who complain because the next month's bill will reflect even higher ...
When this company purchased our water system we were using 2,000 - 3,000 gallons per month in winter and 5,000 or so in summer. They now claim we use at least 9,000 in winter and up to 60,000 gallons in summer. Our bill before ran around $40 water/sewer. This month's is nearly $400. We are retired, ...
This is one of the worst water companies I've ever dealt with. My bill does not reflect their service. Before I even use a drop of water I am charged over $50 just in service fees. There was a house that burnt down on my street because Aqua Texas, Inc did not have a working fire hydrant that could ...