Ordered supplies to finish making Christmas presents. As of Dec 29 have not received products. Have used customer email area on website. Ask for refund and no reply! Didn't expect a response. Would drive to store but a heck of a ways to drive from South Alabama. Maybe they need a good old boy ...
Made an order 11/22, and credit card was charged. Order status continues to this day (12/29) to say order is in warehouse processing. Have not received refund (requested) or items ordered. ...
I ordered product on 11/25, payment was charged on 11/28. I checked on their site frequently to see the progress of the order and always shows as warehouse processing order. On 12/9, I used their inquiry system to see when the order would be shipped, I received no response. On 12/20, I used their ...
I ordered boxes of a seasonal tea on Nov 12th. I received an immediate confirmation. The money was charged to my account on 11/17. I still have not received my order. A call to 800-807-8080 referred me to their website but their is no way to contact them. ...
Ordered from company for menthol throat lozenges. Many run arounds on "back order" and no customer service. Matter is being sent to New York State Attorney Generals office and my financial instituiton for litigation and recovery. ...
Ordered 4 items from mothernature.com and never received any of my items. Wrote to them 4 times and called and have not gotten any response. They state that mailbox is full when trying to leave a message. ...