We have had the same problem as many companies with the promises that have not come true by NorVergence. We "activated" NorVergence over 6 motnhs ago and our problems began. The outbound lines have never worked correctly. They failed to inform us during our "meetings" that the ...
This is an article that came out yersterday on "The Star-Ledger" news paper... About 10,000 high speed Internet customers of NorVergence were without service yesterday after the Newark telecommunications company failed to make a payment to its network carrier, Qwest Communications. ...
As we all know, this company had been offering services that are not being provided. We received two salesman at our office about two years ago, they have promised us better service and we fell for it. We signed a contract for "5" years, yes! Big, big mistake, plus another contract for ...
I also could write a book on these crooks. I have been a customer since last October. We have had a million problems with this company but, always tried to work towards a resolution. We were assigned our personal customer rep, Michael Atkinson to help. I talked to Mike once, and he never returned ...
NorVergence, I have been in a battle since the end of December and still now six months later I have a matrix box but still no cell phones which were to ship February 16th. Joann Johnson even went as far as to put me on hold walk down to the shipping center come back to the phone and tell me they ...
We signed up for Norvergence in October for cell phones, long distance, 800, local and internet service. Upon "approval" we were sold to a leasing company. Very long story short - SEVEN (7) MONTHS later the services we have received were the cell phones, one internet line and a ...