Cancelled services with 2 letters as they said first one was unacceptable, then concluded to continue to take money from the account after, when questioned, they said simply that they seem to have forgotten to close the account. This matter is currently in attempt of resolution. ...
I thought I was getting an alarm system from a good company.instead they started ripping me off money wise. Started when their system was installed on 5-14. My payment was not to be taken from bank acct till 6-10 but they started taking payments out on 5-15, then again on 5-24. When I call the ...
Time and time again I requested that Vivint cancel services do to moving in with family after removal from military. I have no home for the security services have ever Vivint has theatened collections if I do not pay for services. I was told today I have to install it in someone elses home in order ...
Since installing my security system, my account was mishandled from the very beginning. I was told the security camera's are wireless, they are not. Also I was told that these camera's would operate without WIFI, that was incorrect as well. The camera's and door look was not installed because of ...
APX sold me a honeywell alarm unit. APX became vivint, the unit never worked again, as the contract with honeywell was lost. A vivint tech came out and confirmed the unit was fried and they could not replace it. They agreed to refund me the money they had withdrawn from my account from the date the ...
Complaint Verified REVIEW: EDitors UPDATE: Positive rating and recognition has been given to Vivint for its commitment to excellence in customer service. Consumer complaints discussions with the company have uncovered an ongoing commitment to total customer satisfaction. You can expect to have any ...