The following is the report I've made with the bbb: "I Purchased a used car from carmax in April. When purchasing the car I was sold the extended warranty, and I made sure to ask whether or not items such as the clutch and transmission were covered. The sales person then pulled out a sheet of ...
I like the way Carmax did business, it is easy. The prices are high, but I was thinking I was getting hand picked best-of-the-best used cars. The financing is simple, as they always approve you through their CarMax Auto Finance at whatever interest they want to spit out. The first car I bought was ...
In July of I purchased a 2005 Mini Cooper S from Carmax, Dulles. This car was advertised on their website and on the window sticker as having leather seats and cruise control. According to the MINI dealership, these items added $1450 to the value of the car when it was new. The car had 7k miles on ...
I purchased a new truck from Carmax in Sterling two months ago. After taking a month and a dozen phone calls to get my new license plates I thought the nightmare was over. However, when I went to change the oil on my new truck I found that their service staff had used an impact wrench to put the ...
I purchased a 2000 Toyota Corolla in 2004 from CarMax. Three days after the purchase I went back with the car because the clutch and brakes were making noise. They asked me to come back a few days later, but I was traveling. Every time I called they were booked. I was told to take it to any Toyota ...
All these stories about CarMax on this site sound WAY too familiar to me! This is only an ABRIDGED version of the hell I have been dealing with (there is much more to it but I'd be writing forever): Purchased a used car from them Dec 10. Experienced stalling in mid-turn and coming to stops within ...