I called Optima to cancel my order. They said they would cancel. So then I get the following telling me I have to pay return shipping on the order I just canceled and that they said had not been processed/shipped. Here is your Return Merchandise Authorization (RMA) information, please keep this ...
Only safe way to opt out of this company's "subscription agreement" (unknowingly entered into because of my failure to read the fine print on this offer)—is the method I've just followed: Cancel credit card used in initiating the $4.95 transaction. VISA was able to obtain a refund of the ...
Very misleading company. Sells you a starter kit for $4.95 and then charges you $116.00 without warning for automatic refill. If you return the refills they only credit you $79. ...
The company optima cigs charged my account before the 14 day free trial was over and then placed me on hold, so I guess they can say one thing and do another. It should be against the law to mislead people like that I wouldnt be surprise if later they have class action suits because of harm they ...
I ordered the Optima starter kit on 1/24. I received it 2/3 weeks later. I tried it & it doesn't work. I now received a credit card bill which this company charged me $116.93 on 2/8 & mailed more nicotine cartridges which I did not order. I called the company and they are not willing to ...
What a scam!!! I'm in the same boat as everyone else. Thought I had 14 days, but did not receive the package until 1/2 the time was up already. Had no idea they were going to charge me on the 15th day for the kit plus a box of cartridges that I didnt order and have not received. I called the ...