I signed up for a 2 week trial. A week later, I used it one time to see if they had improved any, since I was an OLD SUBSCRIBER in the past. I had a 1 year subscription, which it didn't help me one IODA. I sent them email that day telling them to cancel me, Its not what I was looking for. I also ...
Ancestry.com (AKA My Family.com) imposes a $50 Breach of Contract fee on a monthly payment option to an annual subscription. No where on the subscription page or their TOS (Terms of Service) agreement does it state there is any cancellation fee. I feel the company is in violation of federal law by ...
In June an email request to cancel was responded to by a phone call from Ancestry. But, rather than accept my request to cancel the young lady offered 4 months free courtesy extension. Hesitant, I did accept noting that I still wouldn't have time to use it but if they wanted to extend, okay. Little ...
I ordered the deluxe, $99.99 membership in June. I was to receive several parts of the services offered through regular mail. I never received the products. I called in early July. I called later in July. I called in Early August, and finally, about the middle of August, I called and told them to ...
I subscribed to Ancestry.com about 45 days ago. I entered my credit card information and specifically did not check the box on their page for them to automatically bill the same credit card for the next payment. I did not check this box because I did not want future payments to come from this ...
Their trial subscription isn't a trial subscription, it's a way to get your credit card and start charging you on a monthly basis, they're representitives are obviously on an incentive scheme that requires them to ignore when you cancel a subscription and they aparently have no quality control over ...