I bought some furniture from D&D Home Furnishings in Hatfield, Pa last January (I'm going to write another report on them after this one!). I purchased the extended 5 Year Warranty from them, being that it was a large purchase and I wanted to be covered in case anything happened to it. No one ...
I Purchased a sofa set from Value City Furniture in Feb of On May I called into the Stain safe complaint hotline in regards to rip (tear) on the sofa, the company took my info and stated that I would receive a call back regarding my claim. 3days later I called stain safe back with another claim in ...
I contacted Stainsafe regarding a noise in our couch. When I let them know I was unsure of when the problem began (after giving all my personal & warranty information) the rep pressed me for an exact date. I again said I didn't know and I was told to guess. I said maybe a week and was ...
After being VERY happy with American Signature, I bought their Stainsafe protection policy... WHAT A MISTAKE!!! They tell you everything is covered because they know that you will NEVER collect. When I finally needed them, I was given requirements for cleaning it myself using solely their product ...
I purchased a 7 year fruniture warranty with Stainsafe Inc. From Bay Furniture, when I purchased my sofa and loveseat. I have everything the Bay sales rep. Gave us, which is the sales reciept for the furniture and the 7 year warranty, the Furniture warranty folder from Stainsafe and this was put ...
I filed a report on March 5 when 2 days previously my sleeper sofa portion of my sectional fell to the floor with me and my 2 year old on it. The mattress just tore away. The couch is not even 1 1/2 years old. I had purchased the 5 year Diamond protection plan. They gave me the run around for 1 ...