The door to door salesman got us to sign the contract in June. Within a month we were told Apex alarm was now SAI. Customer service has been lacking from the beginning. When the digital conversion was forced upon us two years later in June at $199.99 we paid it. Stupidly we allowed them acces to ...
I started using Apex Security they sold me equipment that they new was about to become defunct. Next I received a letter from a new company saying that they had purchased my contract and that for a mere $199.00 they would fix my equipment. Basically Analogue/Digital. I refused to pay more for the ...
Since July we have not had one correct billing. None of the payments we made from July to March were propertly credited. The received a "final payment" check sent certified we never received credit. We have contacted Attorneys General in Illinois, Utah (where their parent company Icon is ...
I have unfortunately been dealing with SAI Alarm Monitoring for almost a year trying to get my account straightened out. I too contracted with APX Alarm for the alarm system and monitoring back in May. I too found out two months later that my account had been sold to SAI for monitoring. My son was ...