I ordered localnet service, they promised to deliver in five days, I contacted them one week later only to find that they had not mailed our package.By the time the package arrived two weeks later I had signed up for another service. I sent the package back but they refused to refund my money. ...
Called and ordered service on 20 Jan and was waiting on a modem to get sent to me. Called them on Feb 1st to ask where my modem was and they said it was on backorder. No big deal so I waited. Today Feb 7th I recieved a email stating that my payment was not accepted because they had incomplete bank ...
This company has taken money from my credit card 2 times (so far) after I have asked them 5 times to cancel my service. I don't know what to do now. I told them I would report them to the BBB, and they said they didn't care because they weren't a member of the BBB. I did file a complaint but I am ...
I had called on 9/6 to cancel their service and I have notes that I had emailed them also. Since the email was not returned, I assume that they received it. Today I found that they charged me again on my 10/23 charge card bill. When I called them they said that if I did not receive an email from ...
I had called them Sept 9th to cancel service. I have notes that I also sent them an email to cancel. The email was not returned so they evidently received it. Today my credit card showed another charge for the billing period ending 10/23. I called them and they said that if I did not receive an ...
I received a demand letter from LocalNet for payment for services. I never used them, never signed up, I did not even know what they provided until looking it up as I have not been in a household using ISP dial-up services for at least a decade. I contacted them to report the fraud, they had no ...