I went online to FTD.com from one of the 50 email promotions FTD send to my in-box every week, no exceptions. Well I wanted to send my wife a nice bouquett of Tulips. FTD has the Better Homes and Gardens Spring Tulips. You can order the standard arrangement or upgrade to "Better" or ...
Ordered flowers from FTD three days before Valentines day and paid extra $18 to have flowers delivered on Valentines at wife's job. They were never delivered, went to FTD website and filled out their order confirmation Email and received an Email saying the flowers were delivered. Called their 800 ...
I bought flowers from FTD recently. I never ever signed up for any promotion or service or even a coupon. But then I start getting charged from a company called Reservation Rewards. Turns out that I was automatically enrolled in this company the second I bought these flowers. I called FTD and they ...
Ordered a very expensive and special flower arrangement for a funeral. My friend's mother had died. No delivery of flowers and no reply to 7 telephone messages left and 5 emails! They did indeed take payment for the flowers and I have not heard from them at all. Letter on way to them. Also note. ...
I've been on hold for over 4 hours... Twice. FTD says, "due to the holiday season, you may experience hold times up to 15 minutes." Well, 8 hours later as I work and leave the phone on speaker I still have no response. I paid and extra $20 for timely delivery for a Mother's Day gift. I ...
Valentines Days 2008 Disaster. FTD's biggest holiday was my biggest nightmare. I ordered an arrangement on Tues Feb 12 online for delivery at my wife's office on Valentines Day. I felt safely covered with their policy to substitute if my item was not available. When I received an email Feb 13 that ...