Ordered $50 worth of funeral flowers for a friends family member who passed. So I show up at the funeral, and my flowers couldn't even be seen. There were maybe 3 stalks of white flowers, some leaves in a $3.00 basket. It was pitiful!!! Such a rip-off. I was so embarrassed to be at the funeral. ...
I ordered flowers for delivery to a recipient's work place. The order arrived incomplete and the VERA WANG floral arrangement was partially dried, discolored and wilted. I contacted customer service and the missing portion of the order was delivered yet the rep suggested (per management) that the ...
I order flowers for Mothers Day; which was to be delivered on sat. 12, I was called on Saturday saying that the flowers wouldn't be delivered until Tuesday and it would be a free upgrade and a apology letter. When I tried to call them back to confirm the issue, I couldn't talk to anyone that could ...
Delivery not made on time for Mother's day. Then delivery was made 2 days later after I cancelled order. The flowers were deadand left on the porch no one was home for 2 days. I ask for my money back (they have a satisfation guaratee) I was offered a $20 gift certificate toward next purchse. I told ...
Basically, FTD does not stand behind their guarantee (below). My husband ordered an $86.99 floral arrangement the day before Valentine's Day for delivery the next day to my office. It did not arrive. He spent 20-30 minutes on hold with FTD.com that evening with no luck in getting through. Delivery ...
I ordered a flower/bear/candy arrangement from FTD Online on the morning of February 14th at around 8:30 am. I paid extra for same-day delivery, and provided detailed delivery instructions. I paid with my major credit card. The order was never delivered. I called the number I was given on the ...