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Found 177 reviews / complaints
Page 17

Hewlett Packard Company
Printer Stopped Working Months After Purchase, Long Support Calls

NEW 9800 from HP 9/25 Received (about) Model # C8165AL SN MY7B22Z05C STOPPED WORKING 12/13/08 12/16/08 Apparently as of this date HP didn't even know I have this printer. Commercial Center 888 943 8476 Called HP @ 12:50 PM EST. Louie answered the phone. He is reviewing case # 3604211767 to see when ...

Hewlett Packard Company
Sold me a faulty printer and has replaced this broken printer 4 times in 8 months

HP DESK JET 9800 PROD # C8165A MODEL # SNPRC-0405 S/N MY51M110TZ DATE PURCHASED ABOUT Mar 20,08 Quit working about 4/20/08 Complaint manager Paul HP DESKJET 9800 PROD/MODEL # C8165AL PRODUCTION # SNPRC-0405 SN MY6CD1Z0Y7 DATE RECEIVED FROM HP 5/1/08 Quit working 6/28/08 middle & green light on ...

Hewlett Packard HP
Pavilion DV6000 $100 Plan Covered Phone Support Only, Not Hardware

For the last few days, I've been getting blue screens of death on my year-old HP Pavilion DV6000. I figured the software was corrupted and (since I am completely legitimate and own all of my own software) decided I would call them and figure out how to use the partition to restore back to a fresh ...

Hewlett Packard
HP never credited $363.30 charge for returned LaserJet printer

Purchased a HP LaserJet 1600 Printer on 8/29/07 From Wal Mart for $226.00. In June the printer was experiencing several problems. Contacted Hewlett Packard (HP) & they were unable to resolve the problem & stated that they would ship us a replacement printer. There was never any mention of ...

Hewlett-Packard
Four Hours on Phone and Warranty Service Run-Around

I just spent 4 hours on the phone with multiple HP customer service reps from around the world, they couldn't find my case number then they would transfer me to someone else who also couldn't find it, then I had to go thru the warranty verification procedure several times because they lost my info, ...

HP - Hewlett Packard
Extended Warranty Not Honored, Support Refused Help Adding Monitors

Bought a HP Pavilion Quad Core Computer and also purchased a 3-year HP House call Service Plan. Trying to add extra monitors to the system, system will not work even with the Vista compatible video adapters, called the HP service Dept. Explained the problem, they asked If the computer is working ...