I also noticed an unauthorized payment on my card. I called the Real Networks and the service rep wanted me to provide account information as well. When I refused to provide the information and asked what other information I could get, he stated the merchant order number from the bank. I called the ...
Money is being taken out of my account... Without my consent. I don't know this company and I have never asked for anything from them. I don't even know what they do. But I noticed twice now payments disappearing out of my account. Who can help me here? Robyn Hong ...
RealNetworks has been billing our credit card every 3 months ($34.99) for over two years for something called a SuperPass. We never caught this as we thought it was due to my constant work travels and assumed it was traffic tolls or hotel internet providers. But it was not. I contacted RealNetworks ...
I was deployed to Afghanistan with the Dept of Defense and charges for $14.99 a month for a "subscription" to Real Network Superpass, which I never authorized, started appearing on my bill. Good luck trying to call back on a commercial line (their number is (206) 674-2650) to get the ...
My account was charged with this fee and I do not know what it is??? How do I get the charge reversed? Do I file a fraud claim with my bank? Or do I try calling the phone number that is part of the charge which is 206-274-2650? I can also, contact the Federal Trade Commission, State Attorney ...
This scam company started withdrawing $16.04 from my checking account every month since 11/07. I never authorized this transaction. But they said when I applied for comcast service it automatically registered me to their company, while I have never been informed about that. So I called them and ...