I have never, ever been a Webroot customer.in fact, I'd never heard of them until yesterday when I logged on to my bank account and noticed a fraudulent charge there from them. I contacted my bank and they canceled my ATM / Check card because it had been compromised. Then I contacted Webroot. All ...
Webroot automatically deducted money from my bank account without my authorization and created numerous overdraft fees and headaches for me. I called them and they said I did not respond to an email to opt out of this automatic deduction. They sent me an e-mail stating they were going to ...
Never did I knowingly permit nor desire for Webroot to have unresitricted use of my credit card accounts. This includes what they refer to as the Webroot Auto Renew program. They posted two seperate charges on two different credit cards. I do not want their Spysweeper Software. I did not intend for ...
This is a copy of the letter that I am faxing to Webroot. I had not had much trouble with their software until recently when I have had problems with Spy Sweeper and Window Washer. It is impossible to get through to tech support, but of course one can solve that problem for a price. I have had ...
I am going to Fax Webroot today, but I have sent them emails online to which you can't email unless you go to their site. So I did this and they have sent me a reply with incident number and I have requested a refund. I have an incident number and they will be getting that too. ...
On December 2 at 10:55 am, I sent the following message to Webroot customer support: Troj/Dloadr-AYQ and Mal/Emogen-G are listed in the Quarantine among the items that can no longer harm my computer yet everytime I have Webroot perform a Full Sweep, Troj/Dloadr-AYQ and Mal/Emogen-G are listed as ...