I mistakenly paid twice for 3 different orders of books from Mystery Guild. I have tried repeatedly since July 1, to receive reimbursement from Direct Brands. After being on hold 15-20 minutes several times, I have been told to send an e-mail (during one call) and then send a fax (different call) ...
I joined the Military Book Club and received a shipment I did not want. I returned the book and have the USPS receipt and tracking number and I know they received the books. For the last two months I have tried endlessly to contact them about my refund and I have only had a generic 'email received' ...
I fulfilled my DVD Columbia House contract in that I purchased the necessary DVD's. I cancelled my membership last year. However, Columbia did not honor my request to cancel the membership and preferred to simply let my membership log in information remain on their site including my credit card ...